Welcome to Technical Services

Welcome to Technical Services

Installation  |  Training  |  Support

How can we help?

Our team of technicians and scientists are ready to help. We will happily answer your questions about software, hardware and science.

Select an option below that best fits your needs.

 

Support hours are Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.

 

MBF Bioscience Forum

Get answers to your most pressing research and technical questions from MBF scientists and fellow researchers.

  Visit MBF Bioscience Forum  

 

Open Support Case - Online

Conveniently open a support case anytime. We will respond promptly during business hours. If you submit a request outside of business hours, we will connect with you the next business day.

 

Open Support Case

Remote Screen Sharing

Remotely share your desktop to quickly diagnose and resolve problems. We recommend scheduling an appointment in advance.

 

Start Screen Sharing

Chat

Have a quick question? Chat with one of our specialists.

 

Start Chat

Call

Call +1 (802) 288-9290. Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.